Testimonials

Courthouse Technologies was able to meet our schedule of implementing Courthouse JMS statewide in 6 months. Courthouse JMS is a critical component of the New Hampshire Judicial Branch's efficient jury operation.

Hon. Tina L. Nadeau, Chief Justice - New Hampshire Superior Court, NH

eResponse has been our biggest money saver! We have already saved $50k and we are only half way through our fiscal year. I believe we are track to save $70K by cancelling jurors before they get to the court.

Paula Giaimo Morales, Jury Bailiff - Tarrant County, TX

We implemented the CHT JMS system in June 2013 and have been very happy with the results. From the front end of the process (saving on postage and printing) to the back end (paying jurors for their service) we are seeing reduced costs and more efficient jury pool processes. We are using the kiosks for juror check-in and the process has been very smooth. Having jurors check themselves in frees up the staff to handle other issues and makes it a quicker process for everyone. About 5 months ago we started using the IVR phone system which has really made scheduling much easier for us and allows jurors to call in and get information specifically related to their individual juror service. We are extremely happy with the CHT JMS system and would recommend it to anyone looking to save on costs and streamline their jury processes.

Traci Dias, Judicial Administrator - Civil District Court for Orleans Parish , LA

Using the Courthouse Technologies, Ltd. jury management platform was one of the best things we have ever done in our jury room operation. We host approximately 19,000 jurors per year in our court building. Using the CHT jury platform we were able to improve jury service, despite facing budget cuts and shrinking staff. In the first year, we cut our summons mailing by 45% with help from SummonsDirect, and reduced our juror correspondence, including telephone calls, by 75% with Courthouse eResponse. CHT's customer service is outstanding.

Carmella Sabaugh, Former Clerk of Courts - Macomb County, MI

We have found Courthouse Technologies' Jury Management System intuitive and user friendly for the Jury Commissioner's Office staff. The juror's history is easy to review and processing juror requests for deferral or other transactions is streamlined and effective.

Jake Chatters, Chief Executive Officer - Placer County Superior Court, CA

We made that choice to move to CHT five years ago and we continue to be pleased with the results. CHT automated the input of jury source lists and has allowed us to consolidate what used to be individual county jury management duties into regional management units. The program fits our needs from our smallest to our largest courts.

Sally Holewa, State Court Administrator - Unified Courts of the State of North Dakota

The staff at Courthouse Technologies has proven they have the knowledge, skills and ability to stay on top of jury management in the ever-changing world of court systems. Kittitas County Courts are confident that we have chosen the right company to manage our jury services for many years to come. I love all of the new tools Courthouse Technologies integrates into their system. We have incorporated Google Maps to give us the most accurate mileage rates. It makes me think, "What are they going to come up with next?

Sarah Keith, Court Administrator - Kittitas County, WA

I have not had any issue working with Courthouse Technologies. Any time I need help, they are right there. I never have to wait to get the help I need, when I need it. Their support network is fantastic!

John Anderson, IT Dept. - Okaloosa County, FL

For the first time ever, we had a 90% reduction in our undelivered mail! Courthouse SummonsDirect is the reason for this. It has taken the hassle away of printing and mailing while saving our court money. What more could you ask for?

Evelyn Bell, Court Administrator - Stevens County, WA

Before Courthouse JMS, we had no way of keeping tabs on what juror served where and what staff member had dealt with them. This made it difficult to be efficient in our jury operation. In addition I had no access to the jury system, since switching over, I can now look at any juror's history record and who from my staff had dealt with him/her without leaving my office.

Josie Delvin, Clerk of Courts - Benton County, WA

Ever since we started using Courthouse eResponse, 50% of our summonses are answered and returned online. This has reduced the amount of incoming phone calls and returned mail we receive on a daily basis. We can now help our jurors 24 hours a day, 7 days a week.

David Ballmann, Jury Administrator - Montgomery County, OH

The Province of BC has implemented the Jury Management System from Courthouse Technologies. As part of the contract with the Province of British Columbia, CHT made a number of changes to meet the needs of the BC Courts. We are pleased with the JMS product and the support we received from CHT during the implementation. This year, we implemented the eResponse module that would allow potential jurors to complete summonses using a web based application. Over 30% of summonses were completed over the internet in the first month and we expect 50-60% in future. The eResponse product reduced the manual effort required by Sheriffs to receive data and enter and respond to summonses. I recommend the JMS product and CHT support.

John Sherrah, President - ITI International Technology Integration (Project Manager for Province of BC)

Delaware County has been a customer of Courthouse Technologies (CHT) since 2015. The application replaced a mainframe system which enabled us to enhance our overall services to jurors. We were able to streamline the check -in process through the use of bar codes and provide potential jurors the ability to complete their juror questionnaire on- line. Both features have saved our Court staff a great deal of time. CHTís system has allowed us to provide better customer service to our county residents. The software was very easy to learn and we have been very satisfied with our relationship with CHT.

Gerald Montella, ESQ, District Court Administrator - Delaware County Court of Common Pleas, PA

I am pleased to say that Courthouse Technologies has so streamlined the Jury selection and notification processes in Lake County that intervention from the I.T. Department is rarely needed for routine processing. The Courts are truly self-serving.

Jim Walsh, Information Technology Director. - Lake County, OH

The Arlington County Circuit Court has used the Courthouse Technologies' JMS/IVR/IDS system for almost ten years. Citizens find it easy to use and access needed information about their jury service, whether checking online or by phone. Staff rely on the system's dependability to schedule and assign jurors. We routinely receive positive comments from jurors about our jury program, including the on-line JMS features. Courthouse Technologies' staff work closely with us to supply the support needed to keep the system running smoothly, as well as to update and enhance their product on a regular basis. Requests for information and support are handled quickly and efficiently and we have been very pleased with the company's responsiveness. We are very happy to be using Courthouse Technologies' JMS/IVR/IDS system for all our juror needs.

Lynn Pollock, Jury Coordinator - Arlington County Circuit Court, VA

Since enhancing our already great jury management services with the SMS text and e-mail features, we have been able to reach more citizens with up-to-the-minute information regarding their jury service. These features are prompt and efficient and do not place the burden on the juror to contact our office for the information they need.

Shannon Cash-Russell, Court Manager - Leon County Circuit Court, FL

We switched to CHT in 2015 and have had a great experience. The system is very user-friendly for the court staff and the ability to send text message and email reminders to jurors has greatly improved our attendance rates.

Nicholas Little, Manager - Kent County Circuit Court, MI

Since enhancing our already great jury management services with the SMS text and e-mail features, we have been able to reach more citizens with up-to-the-minute information regarding their jury service. These features are prompt and efficient and do not place the burden on the juror to contact our office for the information they need.

Tara Schultz, Jury & Traffic Supervisor - Leon County Circuit Court, FL

CHT's jury management system offers cutting edge functionality that meets the needs of multi-generational potential jurors. The automated features designed by CHT will meet the needs of any court looking to provide a more efficient jury solution.

Frank Hardester, Court Administrator - Van Buren County Circuit Court, MI